What is included

Our prices include the following:

• Comprehensive insurance with no excess.
• Unlimited kilometres.
• 21% I.V.A. (V.A.T.).
• Free child seats.
• Free booster seats.
• Free 2 extra named drivers.
• 24 hours hire period.
• 24 hours airport collection and return.
• 24 hours emergency assistance Friendly, Helpful, Professional service.

What is NOT included

Although it is unusual that damage should occur to the following items, the items listed below are not covered by insurance and the cost of their repair or replacement is to be paid by the person hiring the vehicle, we therefore suggest that the driver avoid leaving personal belongings inside the car whenever possible, that the car is parked in a brightly lit, visible parking place, the vehicle is driven on quality road surfaces as opposed to poor quality, rough surfaces and that care is taken with the key at all times so as it does not get wet, damaged or lost.

All of these suggestions help to reduce the already slim possibilities of incurring extra costs and also help to avoid any disruption to your holiday.

• Tyres.
• Glass.
• Car key.
• Personal belongings.
• All costs generated by putting the wrong fuel.

In the unlikely event that you have to pay for repair or replacement of the above items, please take comfort knowing that we have no interest in making a profit on parts/labour - we generally get trade discounts on parts/labour which we happily pass on to our clients so you can rest assured that with Terry’s Car Hire you will not have to pay absured charges.

Collection and return of your vehicle

- Palma Airport

Our “Airpark” procedure enables you to collect and return your car at Palma Airport without being squashed into a mini bus and then driven to a nearby office without waiting in queues and also without waiting for your hire contract plus payment to be completed. We arrange everything in advance saving you time and effort when you arrive. On return you simply park your car and go. It really is so convenient.

- Local Office

Another place you can collect / return your hire vehicle BY APOINTMENT ONLY is our local office (during office hours only) situated in Calle Can Calafat 63, First Floor, Unit 24, Poligono Industrial Son Oms, 07199, aproximately 1 kilometer from Palma Airport.

- Local Delivery

During the winter season, we are sometimes able to arrange delivery of your hire vehicle to your hotel, apartment, villa or place of residence however this service will only be possible for hires of a minimum of 30 days, it is intended for areas within 20 minutes drive from Palma and will incur a small additional cost. In order to arrange this it is necessary to contact us by telephone several days before in order to arrange exactly when and where to deliver your hire car.